Thank you for shopping with Baby Bloom Wear! We strive to provide you with stylish baby clothing that you and your little ones will love. If for any reason you are not completely satisfied with your purchase, please review our Refund and Returns Policy below to ensure a smooth return process.
1. Returns
- Eligibility for Returns: You may return products within 7 days of receiving your order. The item must be unused, unwashed, and in its original packaging with all tags attached.
- Non-Returnable Items: Due to hygiene and safety reasons, we are unable to accept returns on personalized items, opened hygiene products, and any other items that are not suitable for return.
- Return Conditions: To be eligible for a return, the product must be in its original condition, unworn, and with original packaging. Items that are damaged, washed, or altered will not be accepted for return.
- Return Process:
- Contact our customer support team at info@babybloomwear.store within 7 days of receiving your order.
- Provide your order number and the reason for the return.
- Once your return is approved, we will send you a return authorization and instructions.
- Return the item to the following address:
- Address: 1st Floor, Manzoor Plaza, Plot 14E, Fazal-e-Haq Rd, G-6/2, Blue Area, Pakistan
- You will be responsible for the return shipping costs unless the return is due to a defect or error on our part.
2. Refunds
- Refund Processing: After we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund.
- Refund Method: If your return is approved, we will issue a refund to your original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider.
- Partial Refunds: Partial refunds may be granted if the item is not in original condition, is damaged, or is returned after the return window.
- Shipping Fees: Shipping charges are non-refundable unless the return is due to an error on our part (e.g., wrong or damaged item).
3. Damaged or Defective Items
- Damaged or Defective Products: If your baby clothing arrives damaged or defective, please contact us immediately at info@babybloomwear.store. Provide a detailed description and photographs of the issue. We will offer a full refund or send a replacement item, based on your preference.
- Shipping Issues: If there are any issues with the shipping or delivery of your order, please contact us right away, and we will assist in resolving the matter.
4. Exchanges
- Exchanges: We do not offer direct exchanges. If you need a different size or product, please return the original item for a refund and place a new order for the item you’d like to exchange it for.
5. Contact Us
If you have any questions or need assistance regarding our Refund and Returns Policy, please feel free to reach out to us:
- Email: info@babybloomwear.store
- Address: 1st Floor, Manzoor Plaza, Plot 14E, Fazal-e-Haq Rd, G-6/2, Blue Area, Pakistan
